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CELVITRA

Privacy Policy

Last updated: 28 September 2026

This Privacy Policy explains how Darko Gavrić s.p. collects, uses, stores and protects personal data relating to visitors of celvitra.com, prospective customers, clients and other individuals who contact us. We process personal data lawfully, fairly, transparently and only for specified legitimate purposes.

1. Data controller

Darko Gavrić s.p.
Kajuhova ulica 31b
2310 Slovenska Bistrica
Slovenia

VAT ID: SI75217112
Registration number: 6750842000
Email: info@celvitra.com
Website: celvitra.com

2. Personal data we may process

Depending on how you interact with us, we may process your name or company name, email address, telephone number, selected service or package, project information, communication content, billing and business data, and technical information required for website security and operation.

3. Purposes of processing

We process data to respond to inquiries, prepare offers, take pre-contractual steps, provide agreed services, coordinate projects, issue invoices, meet legal obligations, ensure website security, improve the user experience and, where a lawful basis exists, send marketing communications.

4. Legal bases

Processing may be based on performance of a contract or pre-contractual steps, compliance with legal obligations, your consent, or our legitimate interests where those interests are not overridden by your rights and freedoms. Consent may be withdrawn at any time.

5. Cookies and similar technologies

The website may use strictly necessary cookies required for basic operation. Any non-essential analytical, statistical or marketing cookies will be used only in accordance with applicable law and, where required, with your prior consent.

6. External service providers

We may use external providers for hosting, email, IT support, maintenance, analytics, accounting, payments and other professional services. Where they process personal data on our behalf, appropriate contractual safeguards are used when required.

7. Transfers outside the EEA

If a provider processes personal data outside the European Economic Area, transfers are made only where an appropriate legal basis and safeguards exist, such as an adequacy decision, standard contractual clauses or another lawful mechanism.

8. Client projects

When developing or maintaining websites and online stores, we may access systems or data controlled by the client. Depending on the relationship, we may act as a processor and process data only as necessary to provide the agreed service.

9. Recipients

We do not sell personal data. Access may be granted only to persons and providers who require it to lawfully deliver services or meet obligations, including contractors, hosting providers, IT support, accountants, banks, payment providers and competent authorities where required by law.

10. Retention

We retain personal data only for as long as necessary for the purpose for which it was collected or as required by law. Inquiries are generally kept until communication is completed, or up to two years after the last communication where no business relationship follows. Client, project, accounting and tax data may be retained for the periods required by law and for the establishment or defence of legal claims.

11. Security

We use reasonable technical and organisational measures such as access restrictions, passwords, secure communication, regular updates, backups and appropriate provider selection.

12. Your rights

Under applicable law, you may request access, correction, deletion, restriction of processing, data portability or object to certain processing. Where processing is based on consent, you may withdraw it. Requests can be sent to info@celvitra.com.

13. Complaint

You may lodge a complaint with the competent supervisory authority. In Slovenia this is the Information Commissioner of the Republic of Slovenia.

14. Automated decision-making

We do not use data collected through ordinary contact or calculator forms to make decisions producing legal or similarly significant effects solely by automated processing.

15. Changes

We may update this Privacy Policy due to changes in our services, website or applicable law. The current version is published on this page with the date of the latest update.

16. Contact

Darko Gavrić s.p.
Kajuhova ulica 31b, 2310 Slovenska Bistrica
Email: info@celvitra.com